Security

Need help? Call us on: 133 156

Security

Your security and data privacy are our top priority.

That's why, when you use Nimble, you're always protected by first-class technology.

We use bank level encryption and employ daily 3rd-party security scans from McAfee.

We've engineered our systems and processes from the ground up to ensure you and your financial data are always fully protected and secure.

Bank-level Security

We use secure socket layer (SSL) technology - the same level banks and brokerages use - to safeguard you and your financial data.

Accounts Connected to Nimble

Nimble has securely loaned over 1 million loans to members whose accounts and information we've always kept safe and protected.

Paramount Protection

Our website is secured and scanned daily by McAfee, ensuring protection from identity theft, credit card fraud, spam, and malicious software.

End-to-end Encryption

We use a cryptographically strong manner to ensure that all your data and information is fully protected.

Security FAQs

What is bank-level security?

"Bank-level" security means we follow the same security encryption standards as most banks and brokerages.
On top of that, nimble.com.au is secured and scanned daily by McAfee - one of the internet's leading online security firms.
We also physically protect the servers we store any of your information on. Those servers are locked in cages and manned by round-the-clock guards and surveillance cameras.

What's the best way to protect my Nimble account?

Use a complex password when you apply. A combination of numbers, uppercase, and lowercase letters works best.
Don't share your Nimble password with anyone.
Access Nimble from computers that have virus protection and don't install programs from people or companies you don't know.
Protect yourself against identity theft by learning about Phishing scams.

I have some more questions about your security, who can I speak to?

If you have more questions about our security, send us an email at security@nimble.com.au or call us on 133 156. We'd be happy to talk with you more about our security practices and protocols.

Bank Feed FAQs

What is a Bank Feed?

A bank feed service is a tool that's used to extract your bank statement information - this provides us with secure and read-only access to your bank statements online. At Nimble, we use Yodlee and MoneyBuddy Data to provide this service

Are my bank details secure when I use Bank Feeds?

We have limited our access to read-only access, which means we are not authorised to move any money or make any changes to your account. Nimble will never see your internet banking passwords or your credit card number details.

What do I do if I have any more questions about Bank Feeds?

If you have more questions about our security, send us an email at security@nimble.com.au or call us on 133 156. We'd be happy to talk with you more about our security practices and protocols.

Can I give my bank account statement using another method?

To make our application as simple and secure as possible, we use bank feeds so that it's all done online. Our system will then assist us to verify your financial situation using your transaction history from the last 90 days. If your bank is connected to the bank feed service providers we use, we will only accept your transaction history through bank feeds. However, if your bank is not connected, our application will prompt you to upload a CSV file.

How do you protect and store my bank login information?

When you enter any login information on our site, it's done through Secure Socket Layer (SSL).
This means an encrypted connection is always created between your browser and our servers. And it's kept encrypted at all times.
We only store information that's required by law - which also saves you the trouble of updating, syncing or uploading any financial information manually.

What if I have a suspicion that someone has hacked into my bank account?

If you think that your bank account has been tampered with, it's important that you contact your bank immediately and the police.