What if I have a complaint?

Nimble is dedicated to making sure our loans and service meet your expectations. We value the feedback you have. If we have fallen below expectations, then we would like to hear about it. Here's how to get in touch with us:

Call or contact one of our Customer Care team members on 133 156
Email any feedback and complaints to: complaints@nimble.com.au
Write to:

Nimble Dispute Resolution Officer

PO Box 3592

Australia Fair

QLD 4215

More information is available from our feedback, complaints and compliments page.

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The information on this website is general in nature and does not take into account your objectives, financial situation or needs. Terms, conditions, fees and charges apply, and are subject to change. Applications are subject to Nimble’s credit approval criteria. Redraw not available.

Nimble members who have previously borrowed and repaid one or more loans in full may be eligible to apply for up to $10,000 in their Member Area.

For our Small Loans of $2,000 or less, an APR (Annual Percentage Rate) doesn't apply. These loans are fee-based only, and so they don't have an APR. The establishment fee is 20% of the amount borrowed and the monthly fee is 4% of the amount borrowed.

For our Personal Loans between $2,050 and $5,000, the Annual Percentage Rate (APR) is 47.6158% (Comparison rate 65.6597% p.a.) and there is a $400 Establishment Fee. For our Personal Loans between $5,050 and $10,000, the Annual Percentage Rate (APR) is 47.6158% (Comparison rate 47.6158%) and there is no Establishment Fee.

Warning about borrowing

Ready for your Nimble Loan?

Small Loans

Borrow between $500 - $2,000

When mechanic calls or the plumber needs to visit, we’re here. Nimble Small Loans are a fast and simple solution.

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Personal Loans

Borrow between $2,050 - $5,000

Did that dentist bill cost a little more? Don’t worry, we got you. Personal Loans can help with the slightly bigger unexpected costs that you didn’t see coming.

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