What if I have a complaint?

Nimble is dedicated to making sure our loans and service meet your expectations. We value the feedback you have. If we have fallen below expectations, then we would like to hear about it. Here's how to get in touch with us:

  1. Call or contact one of our Customer Care team members on 133 156.
  2. Email any feedback and complaints to:
  3. Write to:
    Nimble Dispute Resolution Officer
    PO Box 3592
    Australia Fair
    QLD 4215

More information is available from our feedback, complaints and compliments page.