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New Member FAQs
About Nimble
How much does it cost?
What is the difference between Nimble's Small Loans and Medium Loans?
What happens if I repay early, or late?
How is Nimble responsible?
How can a smart little loan ® help you?
Is Nimble right for me?
What are my responsibilities?
Application
Am I eligible for a Nimble loan?
How much can I borrow?
What do I need to get started?
How do I apply and how does it work?
What do we mean by "confirm your loan"?
Approval Process
Does Nimble do credit history checks?
What if I apply outside of business hours?
Can I still get a loan if I have bad credit history?
Transfer Time
Can Nimble pay into all banks within 60 minutes?
What happens after I'm approved?
How do I get paid and how fast?
Fees
Does an APR apply to Nimble?
How is interest calculated on Nimble Medium Loans?
Repayments
How do I repay Nimble?
When do I repay Nimble?
How long can I have my loan for?
What if I can't repay on the due date?
What time of day does the direct debit happen?
I'm experiencing Financial Hardship. What can I do?
Can I pay off my loan early?
Your Next Loan
I've just repaid my last loan in full. When will my next one be approved?
Bank Feeds
Are my bank details secure when I use Bank Feeds?
What do I do if I have any more questions about Bank Feeds?
Can I give my bank account statement using another method?
How do you protect and store my bank login information?
What if I have a suspicion that someone has hacked into my bank account?
Contact Nimble
What if I have a complaint?
Nimble Visa Prepaid Card
How do I get a Nimble Visa Prepaid Card?
How do I activate my card and how long does it take?
What can I do with my card?
What are the transaction fees?
What are the transaction and load limits of my card?
Can I use my card anywhere?
How do I make an in-store purchase with my card?
What do I do if my purchase isn't approved?
Can I use my card to withdraw cash?
How do I load my own money onto the card?
How long does it take to transfer money with my card's "Pay Anyone" feature?
How long does it take to transfer my own money onto my Nimble Visa Prepaid Card?
What happens if I need a smart little loan ® from Nimble?
Do I have to get paid onto my Nimble Visa Prepaid Card?
Will my card expire?
Will my Cash Doctors or Nimble EFTPOS card still work?
What happens if I lose my PIN?
There's something wrong with my card. What do I do?
My card has been lost/stolen. What do I do?
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